Privacy Policy
A LEGAL DISCLAIMER
LWAi respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, subscribe to LWAi, interact with the LWAi generative AI model, or use any related services. By using LWAi, you agree to the collection and use of information as described in this Privacy Policy.
INFORMATION WE COLLECT
When you use LWAi, we may collect the following types of information:
Personal Information
This may include:
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Name
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Email address
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Country or region
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Church or ministry name, if provided
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Account login details
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Subscription or billing information
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User type, such as believer, pastor, minister, ministry leader, church worker, or other
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Communications you send to us
Usage Information
We may collect information about how you use LWAi, including:
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Prompts, questions, and messages submitted to LWAi
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AI-generated responses
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Features used
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Login activity
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Subscription status
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Preferences and settings
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Feedback submitted by users
Technical Information
We may automatically collect certain technical information, including:
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IP address
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Browser type
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Device type
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Operating system
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Referring pages
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Pages visited
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Date and time of access
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Cookies and similar tracking technologies
HOW WE USE YOUR INFORMATION
We use the information we collect to:
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Provide access to LWAi
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Generate responses to user prompts and questions
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Manage user accounts and subscriptions
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Provide free and paid features
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Send service updates, account notifications, and product communications
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Improve the quality, accuracy, and performance of LWAi
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Understand how users interact with the service
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Respond to support requests and inquiries
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Monitor for misuse, abuse, or unauthorized activity
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Protect the security and integrity of LWAi
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Comply with legal, regulatory, and operational requirements
AI PROMPTS, QUESTIONS AND RESPONSES
LWAi is a ministry-trained generative AI model designed to provide spiritually grounded, scripture-supported, and citation-based
responses.
When you submit prompts, questions, or messages to LWAi, your input may be processed to generate a response. We may also use prompts, responses, and related usage data to monitor quality, improve performance, enhance safety, and develop better features.
Users should avoid submitting sensitive personal information, confidential information, private ministry matters, financial information, medical information, legal information, or information belonging to another person unless they have the right to do so.
LWAi responses are generated by artificial intelligence and should be used for study, learning, reflection, and ministry support. Users are encouraged to verify scripture references, citations, and spiritual guidance with trusted ministry leadership and the Word of God.
SUBSCRIPTIONS AND PAYMENT INFORMATION
Some LWAi features are available for free. Full access to LWAi may require a paid subscription.
If you purchase a subscription, payment details may be processed by third-party payment providers. LWAi does not store full credit card details unless specifically required and securely handled by an authorized payment processor.
We may use subscription information to:
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Manage billing
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Confirm access levels
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Process renewals
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Provide receipts
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Handle cancellations or subscription changes
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Prevent fraud or unauthorized payment activity
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EMAIL COMMUNICATIONS
We may send emails related to:
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Account activity
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Subscription updates
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Product announcements
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New features
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Security notices
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Service changes
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Ministry or LWAi-related updates
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the email. Some service-related emails may still be required for account, billing, or security purposes.
COOKIES AND ANALYTICS
LWAi may use cookies and similar technologies to:
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Keep users signed in
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Remember preferences
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Improve website performance
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Analyze traffic and usage
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Understand feature engagement
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Support security and fraud prevention
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Improve the user experience
Users may be able to adjust cookie settings through their browser. Disabling cookies may affect certain features of the website or service.
HOW WE SHARE INFORMATION
We do not sell personal information.
We may share information with trusted third-party service providers who help us operate LWAi, including providers for:
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Website hosting
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Cloud infrastructure
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Email communications
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Payment processing
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Analytics
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Security monitoring
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Customer support
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AI infrastructure
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Database storage
These providers are only permitted to use information as needed to provide services on our behalf.
We may also disclose information if required to do so by law, legal process, regulation, security concern, or to protect the rights, safety, and integrity of LWAi, our users, or others.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no online service, website, payment system, or AI system can guarantee complete security. Users are responsible for keeping their login credentials secure and notifying us of any suspected unauthorized access.
DATA RETENTION
We retain personal information for as long as necessary to provide LWAi, maintain accounts, manage subscriptions, improve the service, comply with legal obligations, resolve disputes, enforce agreements, and protect the integrity of the service.
Prompts, responses, usage logs, and account information may be retained for operational, quality, safety, and improvement purposes unless deletion is required by applicable law or requested where permitted.
INTERNATIONAL USERS
LWAi may be accessed by users in different countries. Personal information may be processed, stored, or transferred in Canada, the United States, or other jurisdictions where our service providers operate.
By using LWAi, you understand that your information may be processed in countries where privacy laws may differ from those in your location.
YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Withdraw consent where applicable
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Request deletion of certain personal information
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Object to or restrict certain processing
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Request information about how your data is used
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Unsubscribe from promotional communications
To make a privacy request, contact us using the details below.
CHILDREN'S PRIVACY
LWAi is not intended to knowingly collect personal information from children without appropriate consent.
If we become aware that personal information has been collected from a child without required consent, we will take reasonable steps to delete that information.
Parents or guardians who believe a child has provided personal information may contact us directly.
RESPONSIBILE USE OF LWAi
Users are responsible for how they use LWAi and the information they submit.
Users should not use LWAi to submit, generate, or distribute content that is unlawful, harmful, abusive, misleading, defamatory, invasive of privacy, or contrary to the intended purpose of LWAi.
LWAi is designed to support spiritually sound learning, biblical understanding, and ministry-aligned engagement. It should not be used as a replacement for pastoral counsel, professional advice, or direct study of the Word of God.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with a revised effective date.
Continued use of LWAi after changes are posted means you accept the updated Privacy Policy.